Wednesday 9 March 2011

Quality control when sourcing products from suppliers based in low cost regions

People have an often biased opinion, both in terms of quality and durability, when it comes to products being manufactured in low cost regions like China, India, Vietnam, Mexico, Thailand, etc. To be fair, that might have been the case some years ago but labeling all products made in China (or any other country known as a low cost region) as substandard replicas is practically as correct as referring to Russia of today as Union Republic of Soviet (USSR).
That's just to tell that not all wholesale products being made in these countries are necessarily of low quality. However, it doesn't mean that you shouldn’t worry about the quality altogether, because when you are looking to source a product at lowest possible prices, you should expect some compromises being made on the quality of the products. Therefore, when you are getting your merchandise from wholesale suppliers or manufacturers based in these regions, you must ensure that the quality of the supplies is reasonable. There are two ways of doing so.
Method 1:
First method is to appoint someone to keep an eye on the entire process, from raw materials to assembling, and packaging to shipment, and make sure that the suppliers are following the standards. Such scrutiny requires a competent person who is well aware of the quality benchmarks. You can hire someone from the same market or send off some of your employees to the place you are sourcing from.
Method 2:
If you are finding it hard to find a suitable person to perform quality check on your behalf, you can opt for signing up with a specialist firm. Many firms in such regions are providing similar services, and because they are based in that particular region, they have a good understanding of the local markets, which means they will be able to keep an eye on the entire process.
For small businesses:
Abovementioned scenarios are good for relatively large businesses, but not so feasible for small businesses. If you are an online retailer and looking to source products from Indian or Chinese suppliers, you cannot afford to hire a person or firm to do the quality control on your behalf. What you can do is to take help from reputable resources like B2B networks or wholesale directories, in particular, the listed members with trusted or premium logos, after confirming that they are providing some kind of quality assurance.

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